revoCARE Extended Service Coverage

revoCARE provides Revolabs' customers with a value-added extension and enhancement to the 90 days of complimentary service and support included in the company's limited manufacturer's warranty.  revoCARE includes 24-hour advanced replacement on all parts, allowing customers to receive replacements before they've sent back the faulty product.  revoCARE subscribers also receive Tier 2 service and tecchnical support over the phone with Revolabs' knowledgeable support staff, in addition to free battery replacement on any battery that isn't lasting for at least 7 hours.  A host of additional enterprise features are available for Executive HD users through an included Gold unlock code, which allows them to control and monitor their system via Ethernet.
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Features Value Add
24 Hour Advance Replacement
 
 Replacement parts will be shipped within 24 hours of notification via standard shipping methods.  revoCARE provides a value-added extension and enhancement to the 90 days of complimentary service and support of Revolabs' limited warranty.
Complimentary Battery Replacement
 
 Free battery replacement on any battery that isn't lasting for at least 7 hours.  revoCARE includes 24-hour advance replacement on all parts, allowing customers to receive replacements before they've sent back the faulty product.  With the limited warranty, after the initial 90 days, faulty products must be received by Revolabs before replacements can be shipped.  It can take up to 30 days for end-users to receive replacements.
Complimentary Service and Support
 
Receive Tier 2 Service and technical support over the phone with support staff.  revoCARE subscribers receive Tier 2 service and technical support over the phone with Revolabs' knowledgeable support staff.  In addition, as batteries don't last forever, revoCARE includes free replacement on any battery that isn't lasting for at least seven hours on a full charge.  A host of additional enterprise feature are available for Executive HD users through an included Gold unlock code, which allows them to control and monitor their system over LAN.
Includes Gold Unlock Code
 
Provides a number of additional enterprise features for Executive HD users.  There are two revoCARE plans available.  revoCARE Silver provides one year of coverage, and is renewable to three years.  revoCARE Gold includes three years of coverage at a greater value.